Sales Operations Consultant - Hybrid Downey, CA

About the position

The Sales Operations Consultant at UnitedHealthcare is responsible for providing daily support to the Producer Operations area, ensuring high service levels for external producers. This role involves analyzing issue requests, communicating with various stakeholders, tracking production issues, and representing Producer Operations in discussions about new initiatives. The consultant will work closely with sales and other leaders to maintain the operational infrastructure that supports sales activities, including recruiting, training, and troubleshooting order processing issues. The position offers a hybrid work schedule, allowing for remote work after training.

Responsibilities

• Analyze and report sales data to minimize administrative work for producers.
• Communicate changes to sales plans and provide insights about customers and competitors.
• Manage operational logistics for sales meetings and activities.
• Develop and maintain operational infrastructure supporting sales recruiting, goal setting, training, and onboarding.
• Troubleshoot order processing issues and producer requests.
• Serve as a resource for Salesforce Marketing Cloud administration and communications.

Requirements

• Associate's Degree or higher OR 2+ years of equivalent experience in operations.
• 3+ years of Medicare and/or Healthcare sales or sales support experience.
• 2+ years of experience in relationship building and communication of value propositions.
• 2+ years of experience managing business plans and timelines.
• Expert level proficiency in verbal and written communication skills.

Nice-to-haves

• Certified Golden Outlook Sales Force administrator (CRM).
• Proficient in Salesforce experience.
• Minimum of 2 years of business development skills.

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution