Sales Operations Coordinator (Deerfield Beach, FL)

Csp - Deerfield Beach, FL

Full-time

Deerfield Beach, FL

Professional, Scientific, and Technical Services

About the position

The Sales Operations Coordinator position at CSPi Technology Solutions is a pivotal role that manages essential sales support functions to enhance the productivity of the sales force. This role encompasses a variety of responsibilities including planning, reporting, sales process optimization, sales training, and the implementation of sales programs. The Sales Operations Coordinator is tasked with ensuring the overall productivity and effectiveness of the assigned sales organization. Reporting directly to the VP of Advanced Technologies, this position requires close collaboration with both internal and external stakeholders to align objectives and priorities within the sales organization. In this role, the Sales Operations Coordinator will coordinate sales forecasting and develop strategic sales plans that align with corporate goals. A key responsibility is to proactively monitor and maintain high levels of quality, accuracy, and consistency in sales processes. The coordinator will ensure that all sales organization objectives are assigned promptly and will review market analyses to assess customer needs, pricing schedules, and discount rates. Additionally, the coordinator will identify opportunities for sales process improvement, assisting sales management in recognizing process bottlenecks and inconsistencies, and facilitating continuous process improvement initiatives. The position also involves preparing comprehensive sales reports that detail sales volume, potential sales, and areas for client base expansion. The Sales Operations Coordinator will recommend revisions to existing reports and assist in developing new reporting tools as necessary. Monitoring compliance with required standards for maintaining Salesforce data is another critical aspect of this role, as is working closely with sales management to optimize the effectiveness of the firm's technology investments. Furthermore, the coordinator will coordinate training for the sales organization, act as a liaison between the sales department and other related units, and represent CSPi at tradeshows and events. Input to senior leadership regarding the development and administration of sales incentive programs is also part of the responsibilities, along with directing and supporting the consistent implementation of company initiatives and building strong internal relationships with key management personnel.

Responsibilities

• Coordinates sales forecasting and strategic sales plans to accommodate corporate goals.
• Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization.
• Ensures all sales organization objectives are assigned in a timely fashion.
• Reviews market analyses to determine customer needs, price schedules, and discount rates.
• Identifies opportunities for sales process improvement and assists sales management in understanding process bottlenecks and inconsistencies.
• Facilitates and organizes continuous process improvement initiatives.
• Prepares sales reports showing sales volume, potential sales, and areas of proposed client base expansion.
• Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
• Monitors the sales organization's compliance with required standards for maintaining Salesforce data.
• Works closely with sales management to optimize the effectiveness of the firm's technology investments.
• Coordinates training for the sales organization.
• Acts as a liaison between the sales department and other sales-related units.
• Represents CSPi at tradeshows and events.
• Provides input to senior leadership in the development and administration of sales incentive programs.
• Directs and supports the consistent implementation of company initiatives.
• Builds strong internal relationships with other key management personnel.

Requirements

• Bachelor's degree
• 2 or more years in sales or sales management experience in a business-to-business sales environment.

Nice-to-haves

• VAR experience