Sales Operations Coordinator, (FPS), Houston, TX

Baker Hughes - Houston, TX

Full-time - Entry Level

Houston, TX

5,001-10,000 employees

Machinery Manufacturing

About the position

The Sales Operations Coordinator for Flexible Pipe Systems (FPS) at Baker Hughes is a pivotal role focused on supporting the Order to Cash Sales Team. This position involves managing various sales operations tasks, ensuring accurate billing and invoicing, and maintaining data integrity within CRM and ERP systems. The coordinator will also engage in commercial planning and forecasting, contributing to the overall efficiency and effectiveness of the sales process.

Responsibilities

• Assist the Order to Cash Sales Team Lead with assigned activities.
• Support AR processors with day-to-day transaction processing questions and problems.
• Manage tasks related to A/R billings, adjustments, write-offs, disputes, and short-payments.
• Conduct timely research on disputes and escalated short-payments or credits.
• Ensure completeness and accuracy of invoices in the AR system.
• Support the RMA and credit process.
• Analyze sales force effectiveness and productivity, including resource allocation and territory coverage.
• Lead commercial planning and forecasting efforts using Salesforce CRM tools.
• Maintain and clean data in Commercial and other core systems (CRMs, SFDC, ERPs).
• Handle standardized products requiring simple client advice and manage predefined contract price frameworks.

Requirements

• Bachelor's degree from an accredited university or college, preferably in Business Administration or Finance.
• 1 year of experience as an Office Administrator, collaborating with Sales, Finance, and Project Managers.
• 1 year of experience working with a CRM such as Salesforce.
• 1 year of experience working with an ERP, preferably Oracle.
• Previous experience in the accounting industry is highly preferred.

Benefits

• Life insurance
• Parental leave
• Pet insurance
• Tuition reimbursement
• Comprehensive private medical care options
• Disability programs
• Education Assistance
• Mental Health resources
• Virtual Therapy Programs
• Dependent and Partners Care
• Additional elected or voluntary benefits