Sales Operations Coordinator I
$50,900 - $74,713/Yr
Vacuum Engineering & Materials - Dallas, TX
posted 2 months ago
Full-time - Entry Level
Dallas, TX
Computer and Electronic Product Manufacturing
About the position
The Sales Operations Coordinator I plays a crucial role in supporting the sales team by coordinating daily activities related to quote requests and sales orders. This position involves maintaining databases, communicating with customers and internal departments, and ensuring high levels of customer satisfaction and loyalty. The coordinator will also assist in process improvements within the sales operations to enhance efficiency and reduce lead times.
Responsibilities
- Coordinate daily activities for quote requests and sales orders.
- Maintain databases of all requests and update customer records.
- Manage inventory levels and delivery schedules for customer consignment portals.
- Communicate directly with customers on RFQs and Open Order status.
- Enter quotations, sales orders, and delivery requests accurately, resolving discrepancies with customer paperwork prior to delivery.
- Work with Operations on order scheduling and lead time.
- Assist sales management in understanding process bottlenecks and inconsistencies.
- Lead process improvements in Sales Operations to reduce lead time and increase efficiencies.
Requirements
- BA/BS degree in a relevant field.
- 2+ years of experience in customer service in a relevant industry.
- Strong written and oral communication skills.
- Proven business sense and problem-solving skills.
- Project management and analytical skills.
- Ability to initiate and drive projects to completion with minimal guidance.
- Motivated and energetic with a positive attitude.
Nice-to-haves
- Experience in a manufacturing company preferred.
- Experience in developing sales forecasts preferred.
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
