Sales Operations Coordinator

Advanced Reservation Systems - San Diego, CA

Full-time - Entry Level

San Diego, CA

Administrative and Support Services

About the position

The Sales Operations Coordinator is responsible for coordinating the implementation of projects and ensuring their efficient and effective execution. This role involves managing timelines and resources, working closely with stakeholders, and overseeing various project activities to achieve project goals. The ideal candidate will possess strong project management skills, attention to detail, and the ability to thrive under pressure.

Responsibilities

• Oversee the execution of project plans, ensuring that all activities are completed on time, within scope, and budget.
• Coordinate with cross-functional teams to facilitate the implementation of project deliverables and resolve any issues that arise.
• Develop and maintain detailed project schedules, including tracking milestones and dependencies.
• Assist in the planning and initiating of projects, including defining project scope, objectives, and deliverables.
• Participate in project meetings, prepare meeting recaps and document meeting minutes.
• Monitor project progress and provide regular status updates to stakeholders and project managers.
• Serve as the primary point of contact for client communication, internally and externally.
• Facilitate effective communication between the account management team and external partners.
• Address and resolve any account-related issues or conflicts promptly and effectively.
• Maintain accurate project documentation, including project plans and progress reports.
• Prepare and deliver monthly reports to key clients.
• Identify opportunities for process improvements and contribute to developing best practices in project implementation and coordination.
• Assist in the development and refinement of project management tools and templates.

Requirements

• Bachelor's degree in Hospitality, Business Administration, Project Management, or a related field (preferred).
• 2+ years of experience in project coordination, implementation management, or a similar role.
• Experience with Salesforce and JIRA/Confluence is helpful but not required.
• Strong organizational and multitasking abilities.
• Proficiency in Google Suite or Microsoft Office Suite (Word, Excel, PowerPoint) and experience with project management tools.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving capabilities.
• Ability to work collaboratively in a fast-paced environment.

Nice-to-haves

• Experience with Salesforce and JIRA/Confluence is helpful but not required.

Benefits

• Health insurance
• 401(k)
• Paid time off (PTO)