Sales Operations Coordinator

$65,000 - $75,000/Yr

Risk Mitigation Limited Consulting - Arlington, VA

Full-time - Mid Level

Remote - Arlington, VA

Professional, Scientific, and Technical Services

About the position

The Sales Operations Coordinator at Risk Mitigation Consulting (RMC) plays a crucial role in supporting the growth of the company's commercial cybersecurity services. This position involves managing communication with customers, maintaining the CRM system, scheduling meetings, coordinating proposals, and acting as a liaison between internal teams and external stakeholders. The coordinator will work closely with the Director of Cybersecurity Strategy & Operations to enhance operational processes and contribute to the expansion of RMC's services.

Responsibilities

• Coordinate and schedule meetings between sales teams, customers, and internal departments.
• Maintain CRM accuracy by updating customer information, tracking sales progress, and generating reports.
• Collaborate with sales team members to streamline processes and remove operational roadblocks.
• Prepare and distribute sales documents, presentations, and meeting minutes to relevant stakeholders.
• Assist in the onboarding of new clients by communicating requirements, managing the process and timelines, and communicating expectations.
• Monitor and track progress against performance metrics and deliver regular updates to leadership.
• Ensure all sales processes are compliant with company policies and procedures.
• Identify opportunities for operational efficiencies to accelerate the sales process.
• Collaborate with the sales and marketing teams to develop proposals, create and enhance sales collateral, and create and deliver presentations.

Requirements

• Bachelor's degree in business, marketing, communications, or a related field preferred.
• 3+ years of experience in a sales operations, sales support, or customer success role.
• Proficiency in sales platforms (e.g., HubSpot, Salesforce, ZoomInfo) and Microsoft Office suite (Excel, Word, PowerPoint).
• Experience in scheduling, coordinating meetings, and supporting cross-functional teams.

Nice-to-haves

• Strong attention to detail and organizational skills.
• Superlative verbal and written communication skills.
• Ability to anticipate and resolve issues that could hinder the sales process.

Benefits

• Disability insurance
• Health insurance
• Dental insurance
• Cell phone reimbursement
• Dependent health insurance coverage
• Vision insurance
• 401(k) matching
• Life insurance