Sales Operations Coordinator

Benco Dental - Pittston, PA

Full-time - Entry Level

Pittston, PA

1,001-5,000 employees

Merchant Wholesalers, Durable Goods

About the position

The Sales Operations Coordinator position at Benco Dental is a vital role that requires the individual to be onsite at the CenterPoint East Showroom in Pittston, PA, from Monday to Friday, with working hours from 7:30 AM to 4:00 PM. This position is integral to maintaining regional sales reporting and goal tracking for productivity, ensuring that the regional teams receive the necessary support to achieve their goals. The Sales Operations Coordinator will work closely with the regional sales manager and serve as the main point of contact at CenterPoint locations, assisting with customer-facing inquiries and facilitating CenterPoint Experience trips. This role involves greeting customers, welcoming them to Benco, and managing various administrative responsibilities within the showroom. In this position, the Sales Operations Coordinator will indirectly support the assigned Regional Sales Managers by maintaining goal tracking and promotions, collaborating with district teams to ensure maximum support, and assisting territory representatives as needed. The coordinator will also be responsible for coordinating meetings for the Regional Manager, setting up regional meetings for sales, service, and equipment, and completing various business reports on a weekly, monthly, and quarterly basis. The role demands strong organizational and problem-solving skills, the ability to handle multiple tasks simultaneously, and a commitment to delivering excellent customer service. The ideal candidate will possess a positive attitude, excellent attention to detail, and strong computer skills, particularly in processing large amounts of data.

Responsibilities

• Indirectly supports the assigned Regional Sales Managers
• Maintains goal tracking and promotions
• Works as a team within Districts to ensure maximum support
• Assists territory reps when approved and needed
• Touches base with Sales Operations Supervisor to update reporting and regional tasks
• Provides Regional Assistance
• Coordinates meetings for Regional Manager
• Sets up Regional Meetings for Sales, Service, Equipment
• Completes weekly, monthly and quarterly reports as requested
• Compiles/processes various business reports
• Maintains organized calendars
• Demonstrates project and time management by executing initiatives
• Opens and closes CenterPoint, greets customers in a friendly professional manner, checks guests in and organizes badges, maintains showroom supplies, supports sales team with CenterPoint Experience trips

Requirements

• Associate's Degree in Business or relevant field preferred
• 1-3 years work experience preferred
• Ability to work onsite in Pittston, PA
• Strong experience in MS Office Suite
• Excellent interpersonal skills
• Excellent written and oral communication as well as listening skills
• Strong organizational and problem-solving skills
• Ability to handle multiple tasks and projects simultaneously
• Ability to work as part of a team and independently
• Ability to prioritize workload and handle competing demands and work under pressure in order to deliver excellent customer service
• Flexible and agile thinker with a positive attitude
• Excellent attention to detail
• Strong computer skills that include the ability to use & process large amounts of data

Benefits

• Excellent Compensation Packages
• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to join resource groups that promote Diversity, Equity, and Inclusion