Verizon Communications - Nixa, MO
posted 3 months ago
As a Sales Operations - Corporate Trainer at Russell Cellular, you will play a pivotal role in shaping the training and development of our sales team. Your primary responsibility will be to facilitate all new hire and promotional training, ensuring that all training materials are housed within our virtual learning platform. You will be tasked with assigning daily tasks to team members and following up to ensure completion and understanding. Collaboration is key in this role, as you will work closely with learning and training teams, as well as subject matter experts, to develop effective learning solutions that meet the needs of our diverse workforce. In addition to hosting and facilitating training sessions and webinars, you will be responsible for developing and maintaining a comprehensive knowledge of Russell Cellular and Verizon products and services. This includes assisting in the development and implementation of training paths within our Learning Management System (LMS) and creating new training initiatives to enhance the learning experience. You will also provide feedback on training programs and assist in updating and refreshing the training curriculum to ensure it remains relevant and effective. Your role will require you to maintain a dashboard of project statuses, completion goals, and backlog items, as well as proof learning documents and resources. You will help users troubleshoot issues with the webinar platform and drive engagement across the company to ensure effective measurement of training outcomes. A flexible, adaptive, and responsive approach to the needs of learners is essential, as is a commitment to continual learning to strengthen your own knowledge and skills. Monthly store visits will also be part of your responsibilities, allowing you to evaluate training modules and checklists in real-world settings.