Sales Operations - Corporate Trainer

$35,360 - $35,360/Yr

Verizon Communications - Battlefield, MO

Full-time - Entry Level

Battlefield, MO

1,001-5,000 employees

Telecommunications

About the position

The Sales Operations - Corporate Trainer role at Russell Cellular involves leading training initiatives for new hires and promoting a culture of continuous learning within the organization. The trainer will collaborate with various teams to develop effective learning solutions, facilitate training sessions, and ensure that all team members are equipped with the necessary knowledge and skills to succeed in their roles. This position emphasizes engagement, adaptability, and a positive outlook to foster a productive learning environment.

Responsibilities

• Develop and maintain knowledge of Russell Cellular and Verizon products and services.
• Host and facilitate all assigned trainings and webinars.
• Assist in the development and implementation of training paths in our LMS.
• Collaborate with and assist the Sales Operations, Training, and L&D teams.
• Assist in creating new training initiatives and support their implementation.
• Work with multiple personalities at one time and encourage engagement, collaboration.
• Provide feedback on projects/training initiatives for training programs.
• Assist with updating and refreshing the training curriculum for ongoing training.
• Maintain a dashboard of all project statuses, completion goals, backlog items.
• Proof learning documents and resources, including reports.
• Help users troubleshoot issues with the webinars platform.
• Drive engagement in the systems and ensure measurement across your area/company.
• Demonstrate a flexible, adaptive, and responsive approach to the needs of the learner.
• Engage in continual learning to strengthen personal knowledge.
• Schedule and participate in monthly store visits and evaluate modules/checklists.

Requirements

• Extremely positive and optimistic outlook each day.
• Ability to work independently while still working on team goals.
• Knowledge of training LMS and systems utilized within RC for various follow-up and communication needs.
• Ability to recognize when adjustments might need to be made due to confusion related to the training path.
• Ability to collaborate and negotiate while providing suggestions and perspective.
• Correct grammar, punctuation, and attention to detail are a must.
• Wireless sales experience in a retail environment.
• Experience in fast-paced learning and development or training role where you are tasked with using data to drive decisions to create and implement learning strategies.
• Knowledge and understanding of curriculum and learning development.
• Ability to design, develop, and deliver new hire training curriculum and other courses.
• Excellent verbal and written communication skills with high-level presentation skills.
• Love of coaching and teaching others to reach their full potential.
• Sense of humor, positive, collaborative, outgoing, and flexible.
• Organized, resourceful, creative, focused.
• Digital technologies knowledge or willingness to learn.
• Experience with designing, coordinating, and providing development to others.
• Self-starter with strong decision-making and problem-solving skills.
• Willing, open, and honest at all times.
• Coachable, adaptive, and improvisational.

Benefits

• Health, dental, vision, and life insurance
• Paid sick days and company holidays
• Employer matched 401K after 1 year
• Employee Assistance Programs
• Verizon Sales discounts and incentives
• Opportunity for growth and advancement through training
• Flexible scheduling
• Community involvement opportunities