Verizon Communications - Republic, MO
posted 5 months ago
As a Sales Operations - Corporate Trainer at Russell Cellular, you will play a crucial role in the onboarding and continuous development of our sales team. Your primary responsibility will be to facilitate all new hire and promotional training, ensuring that all training materials are effectively housed within our virtual platform. You will be tasked with assigning daily tasks to team members and following up to ensure completion and understanding. Collaboration is key in this role, as you will work closely with learning and training teams, as well as subject matter experts, to develop comprehensive learning solutions that meet the needs of our diverse workforce. In addition to training facilitation, you will be responsible for developing and maintaining a deep knowledge of Russell Cellular and Verizon products and services. This knowledge will enable you to host and facilitate engaging training sessions and webinars. You will assist in the development and implementation of training paths within our Learning Management System (LMS) and will collaborate with various teams to create new training initiatives. Your ability to work with multiple personalities and encourage engagement will be essential in fostering a collaborative learning environment. You will also maintain a dashboard to track project statuses, completion goals, and backlog items, ensuring that all training initiatives are on track. Providing feedback on training programs and assisting with the ongoing refresh of the training curriculum will be part of your monthly responsibilities, along with scheduling and participating in store visits to evaluate training modules and checklists. Your role will require a flexible, adaptive, and responsive approach to meet the needs of learners, and you will engage in continual learning to enhance your own knowledge and skills.