T-Mobile US - Bellevue, WA

posted 10 days ago

Full-time - Mid Level
Bellevue, WA
10,001+ employees
Telecommunications

About the position

The Sales Operations Manager at T-Mobile USA, Inc. plays a crucial role in driving sales performance and ensuring operational excellence within the AdTech industry. This position involves managing multiple projects, collaborating with cross-functional teams, and utilizing advanced analytics to interpret sales data and generate actionable insights. The ideal candidate will have a strong background in project management, stakeholder coordination, and senior leadership communication, along with proficiency in analytical tools such as Excel and Tableau.

Responsibilities

  • Lead and manage multiple projects simultaneously, ensuring timely delivery and alignment with business objectives.
  • Collaborate with cross-functional stakeholders across teams including Sales, Marketing, Finance, and Legal to streamline processes and drive efficiency.
  • Act as a liaison between Sales Operations and senior leadership, providing updates, insights, and recommendations.
  • Utilize advanced analytics and Excel skills to interpret sales data, identify trends, and generate actionable insights.
  • Partner closely with various data analytics, systems, and operations teams to improve Sales and Revenue Operations Systems architecture for new products.
  • Manage the run-the-business needs of the sales teams, including quota setting, forecasting, and pipeline management.
  • Enhance the sales process by implementing best practices, setting goals, and managing change effectively.
  • Lead change management initiatives to improve processes and adapt to evolving business needs.
  • Collaborate with the legal team to manage contracts and ensure compliance with company policies.
  • Maintain regular reporting on sales performance, commissions, and other key metrics.

Requirements

  • Bachelor's Degree or equivalent of 6+ years of work in a similar capacity.
  • 4-7 years of experience in Sales Operations, Revenue Operations, Business Operations, Consulting or similar role in the AdTech or Tech industry.
  • 2-4 years of program or project management experience involving leading and implementing large-scale change management programs with cross-functional teams.
  • Proven record of accomplishment of successfully managing projects and coordinating with multiple stakeholders.
  • Excellent communication skills, with experience presenting to senior leadership.
  • Strong analytical skills, with proficiency in Excel and data visualization tools.

Nice-to-haves

  • Experience with commission operations and legal workflows.
  • Familiarity with tools such as Salesforce (CRM), Tableau, and Microsoft Office (with strong Excel and PowerPoint skills).
  • Experience working in a startup atmosphere and acting as an internal advocate for the business.
  • Familiarity with industry tools and vendors such as Winmo, Pathmatics, 6sense, Gong, etc.

Benefits

  • 401(k)
  • AD&D insurance
  • Childcare
  • Dental insurance
  • Disability insurance
  • Employee stock purchase plan
  • Family leave
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