Sales Operations Manager

Closets By Design - Cincinnati, OH

Full-time - Mid Level

Cincinnati, OH

Professional, Scientific, and Technical Services

About the position

The Sales/Operations professional at ClosetsbyDesign will play a crucial role in driving business development and operational efficiency. This position requires a strong communicator who can hold team members accountable and utilize data to enhance performance. The ideal candidate will be detail-oriented, adaptable, and committed to fostering a positive team culture while supporting ownership decisions.

Responsibilities

• Drive business development initiatives to enhance company growth.
• Hold team members accountable to established processes and performance metrics.
• Utilize data to identify areas for performance enhancement.
• Communicate effectively with team members and stakeholders in both written and verbal formats.
• Conduct interviews and train team members to improve skills and performance.
• Flex work hours to support team needs, including evening and weekend calls.

Requirements

• Proven success in business development.
• Excellent written and verbal communication skills.
• Detail-oriented with a focus on process and accountability.
• Ability to consider the broader impact of changes on the team and organization.
• Basic understanding of technology and proficiency in Google Docs and Microsoft Office.
• Ability to learn and adapt to proprietary software.
• Stable work history with a commitment to self-improvement and development.

Nice-to-haves

• Experience in a sales or operations role within a similar industry.
• Familiarity with performance enhancement strategies and tools.

Benefits

• Transparent business model with proven success.
• Training and development opportunities.
• Supportive and high-performing work environment.