Sales Operations Manager

$110,000 - $115,000/Yr

Kinovate Life Sciences - Carlsbad, CA

Full-time - Senior

Carlsbad, CA

About the position

The Sales Operations Manager at Kinovate Life Sciences is a pivotal role responsible for enhancing sales processes, project management, and trade show operations. This position requires a seasoned manager with strong organizational skills and the ability to inspire performance in others, working cross-functionally in a fast-paced, high-growth environment.

Responsibilities

• Own the execution of key components of planning, sales quota setting, revenue planning, headcount planning, goals planning, and key performance indicators (KPIs).
• Develop and implement sales processes and mechanisms for sales teams, support teams, partner teams, and the broader organization.
• Manage sales pipelines, seller onboarding processes, and billing operations.
• Collaborate with partner organizations and leadership to identify business goals and key results needed to deliver on those goals.
• Create and manage automation tools to increase sales process efficiency, including implementing new tooling and managing CRM integrations in Salesforce.
• Connect process, technology, and people to create streamlined operations for the team.
• Familiarize with key operational competencies like change management, continuous improvement, and risk management.
• Work cross-functionally to achieve an efficient and effective Quote to Cash process.
• Identify knowledge gaps within the team and develop plans for filling them.
• Set sales objectives and monitor the process to ensure that company quotas are met.

Requirements

• Bachelor's degree in business administration.
• Minimum of 5 to 7 years of sales operations experience.
• Experience in and understanding of the Life Sciences market.
• Experience leading/managing vendors in the Life Science industry.
• Experience in the sales operation function is highly desirable.
• Highly proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook, SharePoint).
• Ability to work in a fast-moving, dynamic, small-company environment and effectively collaborate cross-functionally with both internal and external customers.
• Demonstration of a high level of character and ethics to support company values.

Nice-to-haves

• Foreign language skills, particularly Chinese, are highly desirable.

Benefits

• Paid training
• Health savings account
• Disability insurance
• Health insurance
• Dental insurance
• 401(k)
• Flexible spending account
• Paid time off
• Parental leave
• Employee assistance program
• Vision insurance
• 401(k) matching
• Life insurance