Sales Operations Manager

Celestica - Boise, ID

Full-time - Mid Level

Remote - Boise, ID

Professional, Scientific, and Technical Services

About the position

The Sales Operations Manager at Celestica plays a crucial role in supporting the Portfolio and Channel Sales teams by managing various operational tasks and streamlining processes to enhance efficiency within the organization. This position is designed for a highly motivated and organized individual who thrives in a fast-paced environment and possesses a diverse skill set. The Sales Operations Manager will be responsible for creating and maintaining process documentation for both new and existing programs, ensuring smooth implementation and adoption across teams. In addition to process management, the Sales Operations Manager will collaborate closely with the Marketing and Communications teams to plan, organize, and manage trade shows, maximizing exposure and engagement for the company. The role also involves coordinating a central sales and business development team calendar, scheduling meetings and events to ensure effective communication and collaboration among team members. The Sales Operations Manager will prepare executive-level reports and presentations, including L2 packs and executive growth packs for monthly reviews with senior leadership, summarizing key metrics, performance, and strategic insights. This position requires proficiency in data extraction and analysis from CRM systems and Power BI to generate insightful reports that support decision-making. Furthermore, the Sales Operations Manager will assist with the onboarding process for new hires, ensuring they receive the necessary training and resources to succeed in their roles. Maintaining action items from sales and business development meetings is also a critical responsibility, ensuring timely completion and accurate documentation of tasks.

Responsibilities

• Create processes and maintain process documentation for new and existing programs, ensuring smooth implementation and adoption.
• Work closely with Marketing and Communications to plan, organize, and manage trade shows, ensuring successful participation and maximizing exposure and engagement.
• Coordinate and manage a central sales and business development team calendar, scheduling team meetings and events.
• Prepare L2 packs and executive growth packs for monthly review with senior leadership, summarizing key metrics, performance, and strategic insights.
• Prepare, review, and process expense reports for the sales team, ensuring accuracy and compliance with company policies.
• Extract and analyze data from CRM and Power BI to generate reports that provide insights and support decision-making.
• Develop and enhance PowerPoint presentations for sales pitches, business development initiatives, and internal meetings.
• Assist with the onboarding process for new hires, including training coordination and resource preparation.
• Maintain action items identified during sales and business development meetings, ensuring accurate documentation and timely completion on action items.

Requirements

• Proven experience in sales operations, business development support, or a related role.
• Proficiency in Microsoft Office Suite, particularly PowerPoint, Excel, Word, Visio, and PowerBI.
• Experience in preparing executive-level reports and presentations.
• Familiarity with CRM systems (e.g., Salesforce) and data visualization tools (e.g., Power BI).
• Strong organizational and multitasking skills, with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Detail-oriented mindset with a focus on accuracy and quality.
• Ability to work independently and take initiative in a fast-paced environment.

Nice-to-haves

• Prior team management experience is highly desirable.