Sales Operations Manager

Civco Medical Instruments - Coralville, IA

Full-time - Mid Level

Coralville, IA

Miscellaneous Manufacturing

About the position

The Global Sales Operations Manager (SOM) is a strategic leader at CIVCO responsible for driving and maximizing global revenue growth. This role involves overseeing operational support for all sales channels, ensuring alignment with the company's growth objectives through effective sales planning, forecasting, territory alignment, compensation management, and analytics. The SOM collaborates with various departments to enhance sales effectiveness and performance, leveraging technology and data-driven solutions to optimize sales operations on a global scale.

Responsibilities

• Develop and implement sales plans that align with the company's growth objectives.
• Manage and refine the forecasting process for optimal accuracy and responsiveness.
• Design and optimize territory structures for maximum coverage and efficiency.
• Lead the analysis, design, implementation, and administration of sales compensation programs to align with business goals.
• Deliver insightful, actionable weekly, monthly, and quarterly sales performance reports.
• Coordinate sales forecasting, planning, compensation design, and expense budgeting processes.
• Utilize territory mapping software for data-driven territory alignment recommendations for the U.S. Direct Sales Team.
• Align sales forecasting with demand planning in collaboration with operations.
• Drive sales team initiatives to enhance overall effectiveness and efficiency.
• Collect, maintain, and deliver comprehensive metrics and performance analysis for the Sales and Executive Leadership team on a weekly, monthly, and quarterly basis.
• Develop scenario analysis models to optimize sales investment strategies.
• Provide proactive, strategic recommendations based on thorough business analysis.
• Enhance and maintain KPIs, dashboards, and reporting tools to drive deal velocity, win rates, and bookings growth.
• Support ad-hoc sales reporting needs with accurate, timely data insights.
• Oversee global sales operational expense budgets and annual business planning processes.

Requirements

• Proficient in utilizing technology and software tools to identify sales and profitability opportunities.
• Experience in developing data-driven solutions and improvement plans.
• Strong analytical skills to deliver actionable insights and recommendations.
• Ability to collaborate cross-functionally with departments including Finance, Operations, Marketing, Sales, and Product Line Management.