Sales Operations Manager

Jacobs Solutions - Albany, NY

Full-time

Hybrid - Albany, NY

Professional, Scientific, and Technical Services

About the position

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery, and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. We want you to be a part of our growing business. We are looking for a Sales Operations / Bid & Proposal Manager to support our global Electronics Sales Team. This is a hybrid position, reporting to an Electronics office in Portland, OR, Albany, NY, or Pittsburgh, PA. In this role, you will manage concurrent pursuits and sales deliverables and connect our sales team with global Electronics leadership and regional operations. As a Sales Operations / Bid & Proposal Manager, you will work in a fast-paced environment with account managers, technical experts, operations, engineering, contracts, pricing leads, and graphic designers. Here's what you'll be doing: Planning and facilitating interactive workshops to understand client challenges and develop solutions. Challenging concepts, solutions, and assumptions in constructive ways to truly differentiate and develop unique value propositions. Supporting internal stakeholders in client, competitor & market research and the development of client and market strategies. Planning, organizing, and motivating multi-discipline pursuit teams to develop pre-RFP win plans and strategic sales actions plans, executive-level account communications, proposals, and presentations. Translating win strategies into key themes and driving them into sales documents through storyboarding. Planning and managing efforts of editors, creative services/graphic designers. Promoting Jacobs' brand by working within brand guidelines for visual identity and voice. Developing and maintaining sales materials. Championing the sales process, ensuring compliance and governance practices are carried out in line with our business practices. Actively working with sales and operations to ensure Salesforce is updated and current with opportunities and financials. Bring your creativity, knowledge of the sales process, and ability to enable cross-functional teams and we will help you grow, pursue, and fulfill what drives you - so we can make big impacts on the world, together.

Responsibilities

• Manage concurrent pursuits and sales deliverables for the global Electronics Sales Team.
• Plan and facilitate interactive workshops to understand client challenges and develop solutions.
• Support internal stakeholders in client, competitor & market research and the development of client and market strategies.
• Plan, organize, and motivate multi-discipline pursuit teams to develop pre-RFP win plans and strategic sales action plans.
• Translate win strategies into key themes and drive them into sales documents through storyboarding.
• Plan and manage efforts of editors, creative services/graphic designers.
• Promote Jacobs' brand by working within brand guidelines for visual identity and voice.
• Develop and maintain sales materials.
• Champion the sales process, ensuring compliance and governance practices are carried out in line with business practices.
• Ensure Salesforce is updated and current with opportunities and financials.

Requirements

• Bachelor's degree in communications, journalism, or related fields.
• 8-12 years of relevant experience in marketing/sales for the professional services industry, preferably in the A/E or construction industry.
• Strong project management skills with the ability to distill complex information into clear plans of action.
• Effective verbal and written communication skills, strong presentation development and delivery skills.
• Ability to balance creativity with organization in a fast-moving, global environment.
• Understanding of the full capture and proposal process from pre-RFP to post-RFP.
• Strong capability in Microsoft Office suite and Adobe Creative Suite, proficiency in database applications.
• Working knowledge of using client relationship management systems.

Nice-to-haves

• At least 5 years of experience in the A/E or construction industry.
• Willingness to travel 1-2 days/week to an Electronics office in Portland, OR, Albany, NY, or Pittsburgh, PA.