Sales Operations Manager

TTEC - Krakow, WI

Full-time - Mid Level

Krakow, WI

10,001+ employees

Administrative and Support Services

About the position

The Sales Operations Manager at TTEC is responsible for leading and optimizing sales operations processes to enhance efficiency and drive revenue growth. This role involves collaborating with various teams to implement strategies that improve sales performance and customer satisfaction, ensuring that the sales team has the necessary tools and resources to succeed.

Responsibilities

• Lead the sales operations team to support sales initiatives and drive performance improvements.
• Analyze sales data and metrics to identify trends and opportunities for growth.
• Collaborate with sales leadership to develop and implement effective sales strategies.
• Manage sales forecasting, planning, and budgeting processes.
• Ensure the sales team is equipped with the necessary tools and resources to achieve their goals.

Requirements

• Proven experience in sales operations or a related field.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and leadership skills.
• Experience with CRM systems and sales analytics tools.

Nice-to-haves

• Experience in a BPO or customer service environment.
• Familiarity with sales enablement tools and technologies.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health insurance coverage.
• Opportunities for professional development and career advancement.