Sales Operations Manager

Align Communications International - Plano, TX

Full-time - Mid Level

Plano, TX

Professional, Scientific, and Technical Services

About the position

The Sales Operations Manager at Align Communications is responsible for overseeing the sales operations within the Data Center Solutions division. This role involves managing day-to-day sales support operations, collaborating with various internal teams, and ensuring efficient workflow to meet customer demands. The ideal candidate will possess a multifaceted skill set, be entrepreneurial, and have a strong background in data center operations, supply chain management, and team leadership.

Responsibilities

• Supervises sales operations including growth objectives, executing department goals and special projects.
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
• Review financial information and adjust operational budgets to promote profitability.
• Daily onsite management of the local Plano, TX team including purchasing, pricing, procurement, and document control.
• Look for opportunities to expand where they add value, including inventory tracking and warehouse management.
• Maintain ongoing contact with all parties involved to ensure completeness and correctness of shipping documentation and quality control inspections.
• Work closely with Legal, Compliance, and Accounting departments to track issues and transactions.
• Support special projects and various business opportunities related to Data Center Solutions.
• Effectively communicate throughout the Data Center Solutions Line of Business and support projects and initiatives as needed.
• Consult with internal customers to improve logistics processes and implement corrective actions.

Requirements

• Bachelor's Degree - B.S. in Business, Engineering, Logistics, or a comparable field preferred.
• Five to ten years of progressive responsibility in sales operations, sales support, and/or supply chain management.
• Familiarity with the Data Center Industry.
• Motivated, entrepreneurial, and an out-of-the-box thinker.
• Experience in warehouse management and procurement is a plus.
• Proven team management experience.
• Integrated Rack Build Experience.
• Understanding of general finance & budgeting, including profit and loss, balance sheet, and cash-flow management is a plus.
• Excellent written and verbal communication skills.
• Strong Excel and MS Office skills are required.

Nice-to-haves

• Experience developing and implementing methods and procedures designed to eliminate customer delivery problems and improve delivery times.
• Proven leadership and employee development skills.
• Demonstrated effective planning and organization skills.

Benefits

• Full benefits package
• Paid training
• Performance-based bonuses