Sales Operations Manager

$138,200 - $223,630/Yr

Autodesk - Boston, MA

Full-time - Mid Level

Remote - Boston, MA

Publishing Industries

About the position

The Sales Operations Manager for Autodesk Tandem Operations will play a crucial role in enhancing operational excellence and efficiency within the sales team. This position focuses on implementing strategic initiatives that reduce non-selling activities, improve productivity through optimized sales tools, and provide data-driven insights to guide the sales strategy. The role is remote and reports to the Director of Tandem Operations, contributing to a startup-like environment aimed at revolutionizing building design and operations through Digital Twin technology.

Responsibilities

• Support day-to-day operations for teams based in AMER, EMEA, and APAC, serving as the first point of contact for customer inquiries and engagement requests.
• Analyze, streamline, and standardize sales operations processes to drive consistency and scalability through optimization of sales tools and technology.
• Drive the health and operational efficiency of the sales pipeline, identifying and addressing operational roadblocks that impact deal progression.
• Optimize workflows to maximize sales productivity and revenue while decreasing time in stage and supporting order processing.
• Assist sales leadership in the development and management of accurate sales forecasts and planning, collaborating with Finance for revenue recognition and commission tracking.
• Partner with the business analytics team to develop, maintain, and deliver comprehensive reporting and dashboards to track key performance metrics.

Requirements

• BA/BS in Business, Technology Management, Marketing, or similar discipline.
• 5+ years' sales operations experience with ABM in a technology sales environment.
• Proficient super user or advanced business user in Salesforce and sales execution tools.
• Advanced analytical skills with experience in sales data analysis, forecasting, and reporting.
• Experience defining, refining, and implementing sales processes, procedures, and policies.
• Strong communication and interpersonal skills, capable of fostering partnerships at varying organizational levels.
• Demonstrated ability to lead cross-functional initiatives to drive efficiency and alignment across teams.
• Exceptionally organized, execution-focused, accountable, detail-oriented, adaptable, and driven.
• Experience with team collaboration technologies such as Airtable, Seismic, Confluence, and Office 365.
• Prior experience on a geographically distributed team.

Nice-to-haves

• Experience with additional sales tools beyond Salesforce.
• Familiarity with Digital Twin technology and its applications in building design and operations.

Benefits

• Health and financial benefits
• Time away and everyday wellness
• Annual cash bonuses
• Commissions for sales roles
• Stock grants
• Comprehensive benefits package