Sales & Operations Planning Manager

$105,500 - $179,400/Yr

Ingram Micro - Irvine, CA

Full-time - Mid Level

Irvine, CA

Professional, Scientific, and Technical Services

About the position

It's fun to work in a company where people truly BELIEVE in what they're doing! Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com. Ingram Micro has earned Great Place to Work Certification™ for 2022-2023 in the United States! This prestigious recognition reflects our commitment to our people and our culture. Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey! We are seeking a highly skilled and experienced Sales and Operations Planning (S&OP) Manager to join our dynamic team. The Manager will be responsible for leading the development and execution of the S&OP process to drive alignment between commercial, operations, finance, and other key stakeholders. This role requires a subject matter expert in S&OP planning, strong leadership, analytical, and communication skills, as well as the ability to collaborate effectively across departments to drive strategy, planning, supply chain optimization, driving innovation, cost reduction, and quality and service improvements in all regions around the world to maximize business performance. This position is in the Irvine, California corporate headquarters and has the opportunity for hybrid work with a few days remote per week.

Responsibilities

• Develop the S&OP vision, strategy and a roadmap based on best-in-class benchmarking within and outside the industry.
• Lead the development, implementation, and continuous improvement of globally harmonized S&OP process to ensure alignment of demand, supply, and financial plans.
• Collaborate closely with sales, marketing, finance, production, procurement, and other key stakeholders to gather input, resolve conflicts, and drive consensus in the S&OP process.
• Oversee the demand planning process, including forecasting, analysis of sales trends, and demand shaping strategies to optimize inventory levels and customer satisfaction.
• Manage the supply planning process, including production scheduling, inventory management, and procurement strategies to meet demand while optimizing cost and efficiency.
• Partner with finance teams to integrate financial planning and analysis into the S&OP process, ensuring alignment of operational plans with financial goals and objectives.
• Define and track key performance metrics (KPIs) to measure the effectiveness of the S&OP process and drive continuous improvement initiatives.
• Identify risks and opportunities in the supply chain, such as capacity constraints, supplier disruptions, and market fluctuations, and develop mitigation strategies to minimize impact on business performance.
• Communicate S&OP plans, performance, and recommendations to executive leadership and other stakeholders, providing insights and recommendations to support decision-making.
• Provide mentoring and guidance to a team of S&OP professionals, to build expertise and enhance capabilities within the organization.
• Drive organizational change initiatives related to process improvements, technology implementations, and cultural shifts to support the evolution of the S&OP function.

Requirements

• Bachelor's degree in business, Supply Chain Management, Operations Research, or related field; master's degree preferred.
• 8+ years of experience in supply chain management, with a focus on S&OP, demand and supply planning; previous experience in a leadership role preferred.
• Strong understanding of S&OP processes, methodologies, and best practices, with a track record of driving cross-functional collaboration and delivering results.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data sets, identify trends, and develop actionable insights and recommendations.
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels of the organization.
• Experienced network modeler - using a variety of analytics tools, including LlamaSoft, and/or JDA.
• Proficiency in S&OP software tools (BY, Anaplan, Pigment) and ERP systems as well as advanced Microsoft Excel, Access, SQL skills.
• Knowledge and experience in applying data science, AI/ML technologies in driving automation of planning processes.
• Demonstrated good leadership abilities.
• Proven ability to thrive in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities and requirements.
• Preferred experience in technology distribution.
• Consistent track record of delivering results.
• Demonstrated ability to overcome obstacles in executing complex, multifunctional scoped projects.
• Continuous improvement mindset with validated experience to demonstrate success and impact.

Nice-to-haves

• Experience in technology distribution.

Benefits

• Disability insurance
• Health insurance
• Paid time off
• Parental leave
• 401(k) matching
• Life insurance