Sales Operations Project Specialist

Land's End Resort - Dodgeville, WI

Full-time - Entry Level

Dodgeville, WI

Accommodation

About the position

The Sales Operations Project Specialist plays a crucial role in supporting the LEBO Division at Lands' End by coordinating and executing orders and projects submitted by internal customers. This position involves working closely with sales teams and cross-functional partners to ensure the successful onboarding of new programs and the retention of current customers. The specialist is responsible for managing shipping logistics, communicating with various stakeholders, and continuously seeking improvements in operational processes.

Responsibilities

• Coordinate and execute all orders and projects submitted by internal customers.
• Ensure accurate and timely completion of both large and small projects.
• Coordinate shipping logistics with internal and external partners.
• Communicate with Prep Room counterparts to prioritize projects and orders.
• Coordinate the printing of creative materials and compile necessary shipments.
• Understand internal customer business requirements and support them with various tasks.
• Act as the main point of contact for internal customers and engage teams for accurate shipments.
• Facilitate necessary meetings and manage relationships with cross-functional partners.
• Identify areas for improvement and propose solutions for processes and procedures.
• Document necessary processes for the Prep Room following established templates.
• Participate in additional projects to achieve strategic business goals.

Requirements

• Strong communication skills to establish and maintain customer relationships.
• Ability to work in a fast-paced environment and manage multiple projects.
• Experience in collaborating with internal customers and cross-functional partners.
• Strong analytical, interpersonal, written, verbal, and listening skills.
• Basic knowledge of Microsoft Office Suite, specifically Excel.
• Ability to identify and implement innovative operational processes.
• Demonstrated problem-solving skills and ability to uncover root causes.

Nice-to-haves

• Familiarity with Lean and Agile methodologies.
• Experience in project management.