Sales Operations Specialist

$65,707 - $80,309/Yr

Arrow Electronics - McLean, VA

Full-time - Entry Level

Hybrid - McLean, VA

Merchant Wholesalers, Durable Goods

About the position

The Sales Operations Specialist at Arrow Electronics plays a crucial role in supporting the sales team by establishing and maintaining strong relationships with customers, suppliers, and internal stakeholders. This position focuses on enhancing customer satisfaction through timely and accurate responses to inquiries, while also driving strategic initiatives to develop and manage key customer accounts. The role offers a hybrid work model, allowing for a balance between in-office and remote work.

Responsibilities

• Act as the link between the sales team and different counterparts, including customer and supplier visits.
• Research and disseminate information on potential customers and supplier-related activities.
• Evaluate opportunities, develop penetration plans, and provide direction to the Arrow team.
• Identify pipeline potential strategic Global OEM customers for incremental business.
• Focus on developing 2-3 identified Global OEM customers.
• Create and drive strategy for the transfer of associated materials and liabilities.
• Drive and coordinate transfer quoting processes.
• Provide ongoing training for Arrow teams on managing global transfers.
• Develop, coordinate, and follow up on strategies for smooth transitions.
• Manage customer quotes activities in line with customer-specific strategies.

Requirements

• At least 2 years' experience in a professional setting.
• Superior adaptability, resourcefulness, and problem-solving abilities.
• Proven effective verbal and written communication skills.
• Strong work ethic and customer service orientation.
• Expert organizational, time management, and multitasking skills.

Benefits

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Paid Time Off
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Short-Term/Long-Term Disability Insurance
• Wide Variety of Growth Opportunities