Sales Operations, Sr. Analyst, WWPS SSBO

Amazon - Arlington, VA

Full-time - Mid Level

Arlington, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sales Operations Senior Analyst at AWS is responsible for delivering tools, mechanisms, and data necessary to evaluate business performance. This role requires a strategic and analytical mindset to address business challenges, with a focus on program and project management. The ideal candidate will thrive in an entrepreneurial environment, demonstrating strong financial acumen and the ability to influence and lead in a complex setting.

Responsibilities

• Prepare timely, clear, concise, and insightful narratives and executive reports synthesizing key results, trends, customer anecdotes, and recommendations.
• Continuously seek ways to improve reporting processes, formats, and content to better meet the needs of the executive team.
• Regularly communicate with executives to provide updates on initiatives and operational performance.
• Work closely with other departments (Finance, Global Business Operations, and Reporting and Analytics) to provide leadership and guidance to the operations team.
• Collect and analyze data to track performance metrics and identify areas for improvement.
• Collaborate with the executive team to develop strategies based on data and insights.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Stay updated with industry trends and best practices to drive innovation and improvement in operations.

Requirements

• Bachelor's degree or equivalent.
• 7+ years of sales operations or equivalent experience.
• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience engaging with executives and managing stakeholders in a matrixed organization.

Nice-to-haves

• Experience presenting to senior leadership.
• Experience working in a high growth technology company.
• Experience with building and leading operational cadences.
• Ability to quickly turn ideas into written narratives to clearly articulate plans and outcomes.
• Excellent presentation, verbal, and written communications skills.

Benefits

• Flexible work culture to support work-life balance.
• Endless knowledge-sharing and mentorship opportunities for career growth.