Sales Operations, Sr. Analyst, WWPS SSBO

Amazon - Herndon, VA

Full-time - Mid Level

Herndon, VA

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

The Sales Operations Senior Analyst at AWS is responsible for delivering tools, mechanisms, and data necessary to evaluate business performance. This role requires a strategic and analytical mindset to address business challenges, manage projects, and improve operational efficiency. The ideal candidate will thrive in an entrepreneurial environment, possess strong financial acumen, and have the ability to influence and negotiate effectively.

Responsibilities

• Prepare timely, clear, concise, and insightful narratives and executive reports synthesizing key results, trends, customer anecdotes, and recommendations.
• Continuously seek ways to improve reporting processes, formats, and content to better meet the needs of the executive team.
• Regularly communicate with executives to provide updates on initiatives and operational performance.
• Work closely with other departments (Finance, Global Business Operations, and Reporting and Analytics) to ensure alignment and coordination on operational initiatives.
• Collect and analyze data to track performance metrics and identify areas for improvement.
• Collaborate with the executive team to develop strategies based on data and insights.
• Identify and implement process improvements to enhance operational efficiency and effectiveness.
• Stay updated with industry trends and best practices to drive innovation and improvement in operations.

Requirements

• Bachelor's degree or equivalent.
• 7+ years of sales operations or equivalent experience.
• Experience using Salesforce (or other CRM tool) or BI tools.
• Experience using Microsoft Excel to manipulate and analyze data.
• Experience engaging with executives and managing stakeholders in a matrixed organization.

Nice-to-haves

• Experience presenting to senior leadership.
• Experience working in a high growth technology company.
• Experience with building and leading operational cadences.
• Ability to quickly turn ideas into written narratives to clearly articulate plans and outcomes.
• Excellent presentation, verbal, and written communications skills.

Benefits

• Mentorship and career growth opportunities.
• Work-life balance initiatives.
• Employee-led affinity groups fostering inclusion.
• Continuous learning and knowledge-sharing resources.