Sales Opportunity Specialist

Palmen Motors Kenosha Campus - Kenosha, WI

Full-time - Entry Level

Kenosha, WI

About the position

The Sales Opportunity Specialist at Palmen Motors is a customer-focused role aimed at providing exceptional service and support in the automotive sales process. This position involves handling incoming sales inquiries, nurturing customer relationships, and collaborating with the sales team to facilitate vehicle purchases. The ideal candidate will thrive in a fast-paced environment and be eager to contribute to the company's success while advancing their career in the automotive industry.

Responsibilities

• Handle incoming sales calls professionally and efficiently, providing exceptional customer service.
• Respond promptly to internet-generated leads via email, phone, and text.
• Assist customers in identifying the right vehicle to meet their needs and preferences.
• Collaborate with customers to gather required information and begin the approval process.
• Maintain detailed and accurate records of customer interactions in the CRM system.
• Follow up with potential customers to nurture relationships and drive sales opportunities.
• Work closely with the sales team to schedule appointments and ensure a seamless hand off of qualified leads.

Requirements

• Excellent communication and interpersonal skills.
• Ability to multitask and stay organized in a high-energy setting.
• Positive attitude and eagerness to learn.
• Previous customer service or sales experience is a plus, but not required.
• Proficiency with basic computer systems and CRM tools.
• Clean driving record & valid driver's license.
• Ability to hit sales quotas and closing percentages.
• Proficiency with Microsoft Word, Excel, and Outlook.

Benefits

• Paid Time Off and flexible scheduling
• Creative and competitive pay plan options
• Health insurance and wellness plans
• Free employee assistance program
• 401K program with a company match
• Tuition reimbursement program
• Catered lunches on Saturdays
• Employee discounts on sales and service
• Paid training
• Medical, dental, and vision insurance
• Paid Vacation and personal time
• Employee Purchase Discounts
• Company events, sales competitions, and weekly and monthly incentives