Sales Ops and Enablement Manager

Verizon Communications - Basking Ridge, NJ

Full-time - Mid Level

Remote - Basking Ridge, NJ

Telecommunications

About the position

The Sales Ops and Enablement Manager at Verizon is responsible for delivering engaging programs and tools that empower Sales Teams to maximize sales, revenue, and productivity. This role involves designing and implementing a comprehensive sales enablement program, collaborating on content creation, and providing analytical support for strategic decision-making. The position requires a proactive approach to identifying skills gaps and ensuring the sales organization is equipped with the necessary knowledge and readiness to succeed.

Responsibilities

• Design, build, and implement a comprehensive sales enablement program including tools, processes, programs, and accreditations.
• Collaborate on sales enablement content, including developing videos, graphics, and digital media design.
• Provide analysis to support strategic process, program, or system changes and achieve optimal performance levels.
• Solve problems by digging into the details to determine root causes, quantifying impact, and pursuing impactful solutions.
• Partner with Sales Leadership to identify knowledge and skills gaps across the company, conduct ongoing needs assessments, and roll out targeted programs.
• Ensure skills, knowledge, and sales readiness of the sales organization.
• Gather, analyze, and interpret data to provide valuable insights and recommendations that drive strategic decision-making across the organization.

Requirements

• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Four or more years of project/program design and management experience.
• Experience with communication, copywriting, editing, and proofreading skills.
• Wireline or Wireless Sales Experience.
• Experience with Google suite of products and Adobe Creative Cloud.
• Experience building new enablement tools/programs and uncovering untapped enablement potential.
• Experience partnering with marketing, sales, operations, and legal.
• Knowledge of sales effectiveness tools in the industry (ie. B36, Outreach, Artemis, Seismic, and Salesforce).
• Experience in curriculum development, training and reporting.

Nice-to-haves

• A Master's degree or MBA.
• Understanding of how software technology is used to solve business problems.
• Experience leading a broadly defined project.
• Project Management Certification.
• A consistent record of high-impact success.
• Skills to work in a cross-functional team environment with changing and evolving roles and responsibilities.
• Collaborative nature.
• Self-motivated and able to work with minimal supervision.

Benefits

• Hybrid work environment with defined work location including work from home and office days.
• Opportunities for professional development and training.