Sales Ops Lead, APO AMER, SMGS Ops - AMER APO Business Operations

$79,300 - $169,500/Yr

Amazon

Full-time - Mid Level

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

About the position

As the Sales Ops Manager within Amazon Web Services (AWS), you will have the exciting opportunity to help shape and drive Operational Efficiency. You will be a key member ensuring the Partner leadership team has the necessary information to operate and execute efficiently. You will function in a highly collaborative and cross-functional role, working with several stakeholders supporting the extended AWS Partner Organization. You are a proactive and action-oriented self-starter who can effectively navigate ambiguity and manage competing objectives in a lean, fast-paced organization. You will be able to earn trust through relationship building and measurable performance. You will think strategically and analytically about business challenges, and possess a deep analytical background that contributes to AMER's success in meeting its business objectives. Your work will directly impact the strategy and decisions of the AWS Partner Organization that will better serve our customers in their journey to the cloud. Your broad responsibilities will include driving the rhythm of the business - including Monthly Business Reviews, Quarterly Business Reviews, yearly planning - and cadenced reporting and metrics to help drive deep dives and provide insights into the health of the business by identifying trends and analyzing impact. You will analyze initiatives and processes and provide recommendations for improvement. You will build scalable mechanisms to support business operations processes. In addition, you will be responsible for effective collaboration with multiple internal executive stakeholders, leveraging data from cross-functional teams to solve problems, implement new reporting solutions, and deliver successfully against high standards.

Responsibilities

• Own and drive the Rhythm of the business, not limited to driving mechanisms, business reviews, cadences.
• Build and manage end-to-end goal planning mechanisms (e.g. defining goals, forecasting, target setting, distribution, operationalize tracking, attainment, and get-to-green plans).
• Convert data to make it analysis-ready by compiling data from multiple sources and presenting it in a digestible and actionable format.
• Translate basic business problem statements into analysis requirements.
• Run processes aligned to day-to-day execution of the business as well as drive implementation of new tools and processes to continuously drive productivity improvement.
• Create, implement, automate, and drive the global standardization of business processes, tools, and/or reporting, templates, methods, and cadences, including identifying and eliminating ineffective controls and procedures, and sharing best practices.
• Dive deep to find answers with actionable outcomes and/or solutions leveraging strong data extraction skills to curate insights through analyzing historic data, variances, and trends, and to identify and mitigate gaps/risks/impact and uncover opportunities.
• Prepare and deliver business requirements reviews translating basic business problem statements into analysis requirements and working with internal customers to define best output based on expressed stakeholder needs.
• Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes.
• Develop scalable and self-serve data solutions to automate and accelerate business reporting processes, support team projects, and enhance data accuracy.
• Propose and prioritize changes to reporting, including the creation or collection of new metrics, presentation of data, and ownership of ongoing maintenance.
• Pull data from multiple similar sources to triangulate on data fidelity.
• Identify, develop, manage, and execute analyses to uncover opportunities and provide written recommendations.
• Monitor and troubleshoot operational or data issues in the data pipelines.

Requirements

• Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
• 3+ years of Sales ops analyst or similar role experience
• 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• Experience defining requirements and using data and metrics to draw business insights.

Nice-to-haves

• Experience working within a high-growth, technology company
• Understanding of cloud economics and/or experience working with cloud services
• Experience developing insights across various areas of customer-related data: financial, product, and marketing.
• Proven problem-solving skills, attention to detail, and exceptional organizational skills.
• Ability to drive a project end-to-end, deal with ambiguity, and competing objectives in a fast-paced environment.

Benefits

• Comprehensive medical, financial, and other benefits
• Equity and sign-on payments as part of total compensation package
• Flexible working culture to support work-life harmony