Sales Planning Analyst

NetScout - Westford, MA

Full-time - Mid Level

Westford, MA

Professional, Scientific, and Technical Services

About the position

In this role, you will help to design, administer, and drive key processes that facilitate compensation and goal reporting, compensation payouts, strategic planning activities specific to compensation plans and the integration of new initiatives into key reporting processes or compensation plans across multiple Sales organizations. You will be a key member of the Sales Operations team.

Responsibilities

• Interface with sales management, sales operations, and the Customer Fulfillment Center team to review and analyze data to ensure sales representatives are accurately credited for their sales transactions.
• Responsible for monthly and quarterly sales compensation plan changes.
• Manage Deal Registration and Commission Deviation Process.
• Work with key stakeholders in cross-functional teams to coordinate efforts in researching, addressing, and resolving compensation disputes, and apply new processes to avoid further discrepancies.
• Responsible for issue escalations and response to sales teams on inquiries as requested, ensuring issue and error resolution.
• Manage Sales Compensation Structure in Salesforce.com Advanced Territory Manager 2.0.
• Primary Consultant for field leadership on all reporting needs and adhoc requests.

Requirements

• Education: BS Degree in Business or Finance.
• 3-5 years of experience with sales compensation planning and sales commission analysis / Financial Analyst.
• Advanced Microsoft Excel (reports, dashboards, pivot tables, lookups).
• Advanced Experience with Salesforce Required.
• SFDC Advanced Territory Manager 2.0 a plus.

Nice-to-haves

• Proven track record of meeting or exceeding reporting deadlines.
• Commitment to excellence and strong customer service focus.
• Excellent verbal and written communication skills with the ability to work across all functions.
• Strong relationship management skills, including partnering and consulting and conflict resolution.
• Strong analytical and problem-solving skills with a solutions-oriented approach to challenges.
• Ability to drive change management and integration.
• Collaborates effectively across partners and stakeholders to align compensation process work, reporting, direction and execution.
• Ability to act independently and exercise independent judgment and discretion within generally defined practices and policies to carry out responsibilities.
• Proactive, self-starter with the ability to work in a fast-paced and dynamic environment with the ability to be effective in a complex, distributed organization managing multiple projects and strict deadlines.

Benefits

• Generous vacation package
• Equity
• Matching 401k plan
• Tuition reimbursement
• Attractive medical and dental coverage options
• Domestic partner benefits
• Health and Dependent Care spending accounts and Health Savings Account options
• Life and Disability Benefits
• Volunteer Time Off, Matching Charitable Gifts