Sales - Product Support Sales Rep On Highway

MacAllister - Indianapolis, IN

Indianapolis, IN

Merchant Wholesalers, Durable Goods

About the position

This individual achieves sales and profit goals for parts and service by promoting and selling service programs, preventive maintenance contracts, parts, and additional repair programs within MacAllister's service territory for the Transportation Division. Develops business in the assigned geographic area and ensures customers are satisfied with performance. The sales activity's primary function is to professionally promote MacAllister Transportation's service capabilities and product offerings. Sales activity will include both current contract customers and developing new clients. The end result of this activity translates into increased parts sales and shop traffic at all branch locations.

Responsibilities

• Generation of new leads and account penetration through a variety of sales-related activities (customer calls, mailing, promotional campaigns as related to current activities)
• Formulates and develops service oriented programs that meet the approval of Caterpillar, Blue Bird, & other OEM's represented by the company and prove profitable for the Company.
• Markets service programs and develops the business of fleets, owner/operators, municipalities, government agencies and school systems, including quoting, securing the order, scheduling the product through the respective shop and reviewing market programs for seasonal changes.
• Evaluate leads effectively and efficiently and determine whether to respond or pass the lead to other sales resources.
• Secures and processes all on-highway parts and service business including prospecting for new business, by proactively contacting potential customers, to develop and expand the business and following up with customer.
• Maintains order information and establishes credit between the customer and MacAllister Transportation prior to service work being performed.
• Pursues the critical success factors for the application, distribution, and satisfaction of the customers' needs for service programs relating to on-Highway vehicles.
• Develop and maintains relationships with established and new customers in order to determine individual customer needs and provide solutions to meet them.
• Develops and maintains a professional working relationship with Caterpillar, Blue Bird, and other OEM's represented by MacAllister Transportation, their field representatives and company personnel to support the service programs and achieve overall goals.
• Initiates and completes reports and other associated paperwork detailing customer calls, sales activity, etc.
• Develops and updates a customer list for mailings and maintains a customer quote log.
• Ensure that not less than (30) prospecting calls/visits are completed and recorded per week.
• Build relationships with other departments within as a single point of contact.
• Attend necessary meetings and training to ensure ongoing personal, customer and revenue growth in the attainment of projected sales and personal objectives.
• Performs related duties as assigned.

Requirements

• Knowledge, skills and abilities typically acquired through a high school education or the equivalent with an Associates degree in Business Management and/or a product training related discipline preferred.
• 5 years' minimum industry experience with at least two years sales experience preferably with OE engines and/or competitive product.
• The ability to obtain and maintain a valid State of Indiana Commercial Driver's License.