Sales Professional

$58,000 - $72,000/Yr

Mattress Firm - Redlands, CA

Full-time - Entry Level

Redlands, CA

5,001-10,000 employees

Furniture, Home Furnishings, Electronics, and Appliance Retailers

About the position

Join Mattress Firm as a Sleep Expert® and embark on a rewarding career in retail sales. This position focuses on creating a customer-centric experience, helping customers find the perfect sleep solutions while driving individual sales performance. The role includes extensive training to ensure associates can provide expert product knowledge and maintain strong customer relationships.

Responsibilities

• Create an environment where the customer is always at the center by cultivating strong relationships.
• Provide technical and product knowledge information to customers and serve as subject matter expert.
• Drive individual sales performance and KPIs while demonstrating company values and supporting company initiatives.
• Maintain customer relationships during and after purchase (resolve customer issues, send delivery reminders, etc.).
• Maintain awareness of the competition, advertisements and services offered by competitors.
• Leverage social media to positively impact brand awareness and increase sales.

Requirements

• Strong interpersonal and communication skills.
• Ability to work in a fast-paced retail environment.
• Sales experience preferred but not mandatory.

Nice-to-haves

• Experience in retail sales or customer service.
• Knowledge of sleep products and accessories.

Benefits

• Excellent career growth opportunities through on-the-job training and development programs.
• 401(k) with employer matching.
• Mental health and life resources.
• Medical, dental, prescription and vision plans.
• Get paid on-demand.
• Base pay or uncapped commission.
• Employee discounts on Mattress Firm sleep products and accessories.
• Discounts on cell phone products and services, tickets to events and attractions, personal travel, electronics and appliance purchases, pet insurance plans, and mortgage loan rates.