Sales/Project Support

$60,000 - $75,000/Yr

Robert Half - Newark, NJ

Full-time

Newark, NJ

Administrative and Support Services

About the position

We are seeking a Sales/Project Support professional to serve as a vital link between our sales and manufacturing departments in Newark, New Jersey. This role is essential for providing customer support, managing project aspects, and ensuring seamless communication between teams. The individual will be responsible for comprehensive order tracking, facilitating client sample choices, and maintaining transparent data throughout the project lifecycle.

Responsibilities

• Provide comprehensive support to the sales team.
• Input and track orders within our systems to ensure timely delivery.
• Serve as the primary liaison between sales and manufacturing departments.
• Manage full project life cycles, including procurement of technical information, design ideas, and coordination of production and delivery schedules.
• Customize sample choices to meet client preferences.
• Build and maintain strong relationships with customers to enhance their experience.
• Collaborate with multiple departments to streamline processes and meet timelines.
• Utilize Excel for VLOOKUPS/Pivot Tables and formula calculations.
• Ensure transparency of data and figures among team members.
• Demonstrate patience and resilience in the face of delays or changes in processes/procedures.
• Execute tasks with a focus on timelines and accuracy.

Requirements

• Proficiency in ADP - Financial Services and ADP Workforce Now.
• Experience with Ceridian and Dayforce software.
• Knowledge of CRM systems.
• Familiarity with 401k - RRSP Administration.
• Proven experience in Auditing.
• Understanding of Benefit Functions.
• Experience in Claim Administration.
• Proficiency in Cobra Administration.
• Ability to support sales and project management teams.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to work in a fast-paced environment.
• High level of accuracy and attention to detail.
• Proficiency in Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Excellent problem-solving skills.

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Vision insurance