Sales & Relationship Manager

$31,200 - $41,600/Yr

On Beat Schools - Keller, TX

Part-time - Entry Level

Keller, TX

About the position

The Sales and Relationship Manager at Pandemonium Music in Keller, TX, is responsible for overseeing studio operations, managing instructors, and ensuring a positive environment for students and their families. This part-time role focuses on sales-related tasks, customer service, and maintaining effective communication within the studio, all while fostering a passion for music among students.

Responsibilities

• Oversee daily studio operations and ensure a smooth, efficient workflow
• Manage and support a team of music instructors, assisting with scheduling and lesson plans
• Foster a welcoming and positive learning environment for students and their families
• Handle administrative duties, including student registration, billing, and studio scheduling
• Organize and oversee recitals, events, and workshops
• Answer phone calls, emails, and SMS inquiries, providing timely and helpful responses
• Ensure students and parents have a positive experience from initial contact to ongoing lessons
• Maintain open communication with students, parents, and staff
• Address and resolve any issues or concerns that arise within the studio
• Ensure the studio is meeting enrollment and retention goals
• Collaborate with the marketing team to promote studio programs and increase enrollment

Requirements

• 3 years of sales or customer service experience
• High school diploma or GED
• Bachelor's degree preferred
• 1 year of leadership experience
• 2 years of communication skills experience

Nice-to-haves

• Proficiency in scheduling software (Opus or similar preferred but not required)
• Ability to multitask and manage time effectively
• Experience in a fast-paced, dynamic environment

Benefits

• Cell phone reimbursement
• Flexible schedule
• Travel reimbursement