Transactly - St. Louis, MO

posted 3 months ago

Full-time - Entry Level
Remote - St. Louis, MO
Real Estate

About the position

The Sales Representative position at Transactly is a fully remote role focused on driving customer acquisition and revenue growth within the real estate technology sector. The representative will engage with clients through various communication channels, manage sales processes, and ensure client retention by providing exceptional service and support.

Responsibilities

  • Manage inbound and outbound calls, emails, and texts to/from warm client leads.
  • Answer client questions, educate, inform, and recommend various home services.
  • Offer alternative solutions with the objective of retaining clients' business.
  • Manage schedules of activations for new customer accounts and follow up on scheduled services.
  • Maintain working knowledge of the full suite of services, plans, and promotions offered to clients.
  • Achieve sales objectives and adhere to call metrics.
  • Responsible for client retention through follow-up and clear communication.
  • Utilize operational systems to produce requested service quotes and find viable services based on location.

Requirements

  • 1+ years of customer service or inside sales work experience.
  • Exceptional customer service skills.
  • Strong organizational skills and the ability to manage multiple tasks efficiently.
  • Experience working with a CRM and Microsoft Office environment.
  • Availability to work a flexible schedule including all hours of call center operation.

Benefits

  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home
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