Sales Representative - Insurance (Bilingual Spanish)

$42,000 - $70,000/Yr

Alfaro Insurance - Manhasset, NY

Full-time - Entry Level

Manhasset, NY

About the position

The Sales Representative position focuses on providing exceptional customer service and sales support in the insurance sector, specifically targeting Spanish-speaking clients. The role involves engaging with customers through various communication channels, addressing inquiries, and promoting insurance products to maximize sales opportunities. This position is with a State Farm independent contractor agent, requiring successful completion of licensing and training programs.

Responsibilities

• Provide exceptional customer service to clients via phone, email, and chat
• Respond to customer inquiries and resolve issues in a timely and professional manner
• Assist customers with product information, pricing, and order placement
• Upsell products and services to maximize sales opportunities
• Conduct outbound calls to follow up with customers and gather feedback
• Maintain accurate customer records and update information as needed
• Collaborate with cross-functional teams to ensure customer satisfaction
• Stay up-to-date on product knowledge and industry trends

Requirements

• Bilingual in Spanish and English, both written and verbal
• Excellent phone etiquette and communication skills
• Strong customer service orientation with the ability to handle challenging situations
• Experience in outbound calling and upselling is preferred
• Ability to analyze customer needs and recommend appropriate solutions
• Sales experience is a plus
• Strong problem-solving skills and attention to detail
• Ability to work in a fast-paced environment and meet deadlines

Nice-to-haves

• Multilingual skills are a plus
• Insurance license (Preferred)

Benefits

• 401(k)
• 401(k) matching
• Flexible schedule
• Paid time off