Concentrix - Brunswick, GA
posted about 2 months ago
As an Inside Sales Representative (B2B) at Concentrix, you will play a crucial role in driving sales and enhancing customer experiences. This position is designed for individuals who are passionate about sales and customer engagement, and it offers both permanent and seasonal opportunities. You will be responsible for communicating the benefits and advantages of our client's products and services through value-based customer interactions. Your primary focus will be on lead development, selling contracts, and closing deals, all while contributing to a culture that values inclusivity and personal growth. In this role, you will work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products and services. You will manage a high volume of customer engagements via phone and email, ensuring that you meet customer needs and provide expert customer experiences. Your responsibilities will also include maintaining accurate sales forecasts, mastering product knowledge, and assisting customers in resolving any concerns that may affect their satisfaction with the products. You will utilize our Customer Relationship Management (CRM) system to keep track of customers and prospects, ensuring that all relevant data is captured and updated. This position requires a proactive approach to sales motions, which may include lead generation, lead conversion, health checks, and renewing contracts. At Concentrix, we believe in nurturing our employees' growth, and you will receive comprehensive training and support to help you succeed in your career journey.