Concentrix - Brunswick, GA
posted 2 months ago
As an Inside Sales Representative (B2B) at Concentrix, you will play a crucial role in communicating the benefits and advantages of our client's products and services through value-based customer engagements. This position is designed for both permanent and seasonal employees, and your primary responsibilities will include lead development, selling contracts, and closing deals. We are looking for individuals who are passionate about providing outstanding customer experiences and are eager to contribute to a diverse team that spans over 70 countries. In this role, you will work within a dedicated territory to achieve a revenue-based quota by effectively selling and upselling clients' products and services. You will manage a high volume of customer engagements via phone and email, focusing on meeting customer needs and providing accurate sales forecasts on a weekly, monthly, and quarterly basis. Mastery of product knowledge and technical understanding of services will be essential to assess customer requirements and assist them in resolving any concerns that may hinder product satisfaction or usage. Additionally, you will maintain customers and prospects within our Customer Relationship Management (CRM) system to ensure all relevant data is captured and kept up to date. Your sales motions may include lead generation, lead conversion, health checks, and renewing contracts, all while delivering expert customer experiences with a positive attitude. This position offers a unique opportunity for career growth and personal development, with a strong emphasis on training and support to help you succeed.