Sales Representative/Territory Manager

US Foods Holding - Weirton, WV

Full-time

Weirton, WV

Merchant Wholesalers, Nondurable Goods

About the position

The position involves fostering customer relationships within a team-based selling model, primarily focusing on the foodservice industry. The individual will manage deliveries according to the routing schedule provided by the transportation department and troubleshoot any issues that arise during the order process, such as delivery discrepancies, short loads, or stock-outs. Effective communication is essential, as the role requires collecting accounts receivable in collaboration with the credit department and clients, ensuring all balances due are collected based on approved credit terms. In addition to managing existing accounts, the role emphasizes the development of new business opportunities. This includes identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is also encouraged to expand the customer base. The individual must stay informed about market conditions, product innovations, and competitors' offerings, sharing this information with customers as part of the value-added services provided. The position requires driving a motor vehicle to visit existing customers and prospects, ensuring product delivery. This may involve physical activities such as lifting and carrying items weighing up to 75 lbs. The work environment is primarily outside the office, engaging with customers in various weather and temperature conditions, which adds to the dynamic nature of the role.

Responsibilities

• Foster customer relationships in a team-based selling model.
• Manage deliveries according to the routing schedule published by the transportation department.
• Troubleshoot problems during the order process, such as delivery discrepancies and stock-outs.
• Communicate and collect accounts receivable, working with the credit department and clients.
• Develop new business by identifying prospective customers using market intelligence databases and business directories.
• Participate in organizations, clubs, trade shows, and conferences to generate leads.
• Stay informed about market conditions, product innovations, and competitors' offerings, sharing insights with customers.
• Drive to existing customers and prospects to ensure product delivery, which may include lifting/carrying up to 75 lbs.

Requirements

• 1+ year of sales experience preferred.
• Experience in the foodservice industry, culinary, restaurant management, or hospitality preferred.
• Excellent oral and written communication skills and presentation abilities.
• Ability to build internal and external relationships and cold call to develop new business.
• Exceptional customer service and interpersonal skills.
• Competitive spirit and results-driven mentality.
• Problem-solving ability, organization, and negotiation skills.
• Team-oriented mentality to collaborate with internal and external stakeholders.
• Proficient computer skills, including Microsoft Office products; experience with CRM tools like Salesforce preferred.
• High School Diploma or equivalent.