Kelly Services - Chattanooga, TN

posted 17 days ago

Full-time - Entry Level
Chattanooga, TN
10,001+ employees
Administrative and Support Services

About the position

The Territory Manager role at Kelly Services involves driving sales and building relationships within the Chattanooga, Knoxville, and Nashville territories. This position is crucial for managing a defined geographic region, identifying new business opportunities, and ensuring client satisfaction through effective sales strategies and customer relationship management.

Responsibilities

  • Develop and execute strategic sales plans to meet and exceed revenue targets within your assigned territory.
  • Identify and engage potential customers, including contractors, builders, retailers, and distributors.
  • Conduct persuasive product presentations and demonstrations, showcasing the unique benefits of our flooring solutions.
  • Build and nurture strong relationships with key accounts and clients, ensuring high levels of satisfaction.
  • Provide outstanding customer service by addressing inquiries, resolving issues, and delivering tailored solutions.
  • Conduct regular client visits to gather feedback, understand needs, and anticipate future requirements.
  • Monitor market trends, competitor activities, and industry developments to identify new opportunities for growth.
  • Analyze sales performance and prepare detailed reports on market conditions and customer feedback for senior management.
  • Adjust sales strategies based on data analysis to continuously meet and surpass sales targets.
  • Partner with marketing and product development teams to share insights on customer preferences and emerging market trends.
  • Coordinate with logistics and operations teams to ensure seamless order fulfillment and address any delivery challenges.
  • Educate clients and partners on product features, installation techniques, and best practices.
  • Stay informed about product updates and industry trends to serve as a knowledgeable resource for clients.

Requirements

  • Previous sales experience required, preferably in the flooring industry.
  • Ability to analyze market data and devise effective sales strategies.
  • Proven track record of cultivating long-term client relationships and driving customer satisfaction.
  • Strong organizational skills with the ability to multitask and prioritize in a fast-paced environment.
  • Captivating presentation skills and the ability to convey information clearly and persuasively.
  • Proficient with Microsoft Office and comfortable using a laptop/tablet for sales activities.
  • Ability to travel extensively within the territory, with reliable transportation capable of carrying product samples.

Nice-to-haves

  • Experience in the flooring industry is a plus.

Benefits

  • Medical, dental, and vision insurance
  • Telemedicine services
  • Term life and whole life insurance
  • Accident insurance
  • Critical illness insurance
  • Legal plan
  • Short-term disability
  • Retirement savings plan
  • Service bonus and holiday pay plans
  • Transit spending account
  • Paid sick leave
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