US Foods Holding - Ogden, UT
posted about 2 months ago
The position involves managing customer relationships in a team-based selling model while covering for other Territory Managers. The primary responsibility is to foster these relationships and ensure effective communication with clients. This includes managing deliveries according to the routing schedule provided by the transportation department and troubleshooting any issues that arise during the order process, such as delivery mis-picks, short loads, or stock-outs. The role also requires the collection of accounts receivable, working closely with the credit department to ensure all balances due are collected based on approved credit terms. In addition to managing existing accounts, the position emphasizes the importance of developing new business. This involves identifying prospective customers through market intelligence databases, business directories, and leads from existing clients. Participation in organizations, clubs, trade shows, and conferences is also encouraged to expand the customer base. A thorough understanding of market conditions, product innovations, and competitors' offerings is essential, as this information is shared with customers as part of the value-added services provided. The role requires driving a motor vehicle to visit existing customers and prospects to ensure product delivery, which may involve lifting and carrying items weighing up to 75 lbs. The work environment is primarily outside the office, requiring frequent visits to customers in varying weather and temperature conditions. The position does not involve any direct reports, but it requires collaboration with various internal stakeholders, including the District Sales Manager, Regional Sales Manager, and the VP of Local Sales, as well as external relationships with customers and vendors.