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Sleep Number - Jacksonville, NC
posted 2 months ago
About the position
The Sales Representative role at Sleep Number is designed for individuals passionate about enhancing customer experiences through innovative sleep wellness technology. This position offers an exciting opportunity to grow a retail sales career with unlimited earning potential in a supportive, team-oriented environment. Sales Representatives will engage with customers to understand their unique sleep needs and guide them in selecting the best Sleep Number products, all while building lasting relationships and exceeding sales goals.
Responsibilities
- Provide a world-class customer experience.
- Utilize a proven sales process to discover each customer's unique sleep needs and lead them through a selection of Sleep Number products.
- Build relationships with customers.
- Proactively and effectively communicate product features and benefits, as well as promotional information.
- Provide timely, relevant follow-up.
- Demonstrate a tenacious drive for results.
- Be accountable for becoming a trusted, successful 'Sleep Expert' and consistently exceeding sales goals.
Requirements
- Exceptional presentation and interpersonal skills; ability to connect with a diverse array of customers.
- Prior experience in a customer-facing role, preferably high-end sales.
- A commitment to professional appearance and attitude; willingness to represent the brand with integrity at all times.
- Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad, apps); technology engagers and early adopters preferred.
- Able to adapt and grow in a changing, fast-paced work environment.
- Genuine desire to grow and learn, as well as contribute positively to a team-oriented work environment.
- Motivated by a pay-for-performance compensation plan.
- Ability to work a flexible schedule; typical retail hours to include evenings and weekends.
- Must be authorized to work in the U.S. and able to demonstrate English language proficiency.
Nice-to-haves
- Second language skills encouraged.
- Additional education and training preferred.
Benefits
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
