Sales Service Manager

$37,440 - $45,760/Yr

Sorella Apothecary - Reno, NV

Full-time - Entry Level

Reno, NV

Health and Personal Care Retailers

About the position

The Sales Service Manager at Sorella Apothecary is a full-time office position focused on providing exceptional customer support and service-oriented tasks that assist the Sales department. This role involves managing customer orders, reporting, record keeping, and facilitating communication between departments, all while ensuring a high level of service to both customers and internal staff.

Responsibilities

• Provide customer order support and assistance to the Sales department.
• Manage reporting and record keeping related to sales activities.
• Place customer orders and monitor shopping carts.
• Facilitate inter-department communication to ensure smooth operations.
• Perform various related tasks to support the Sales team.

Requirements

• High computer literacy, including familiarity with Microsoft Office, Google Docs, Salesforce, and Woo Commerce.
• Strong customer service experience and skills.
• Effective communication skills and attention to detail.
• Ability to work independently and as part of a team.
• Problem-solving and solution-oriented mindset.

Nice-to-haves

• Experience with Salesforce and Woo Commerce.
• Strong social skills and a high sense of accountability.

Benefits

• Health insurance
• Dental insurance
• 401(k)
• Paid time off
• Vision insurance
• 401(k) matching
• Employee discount
• Life insurance