Hermes International Paris - New York, NY

posted about 2 months ago

Full-time - Entry Level
New York, NY
10,001+ employees

About the position

The Sales Specialist at the Maison Madison Flagship Boutique is responsible for achieving sales and customer service objectives in a luxury retail environment. This role involves collaborating with the sales team to enhance the client experience while adhering to operational standards. The position requires a strong focus on meeting individual and collective sales goals, maintaining the selling floor, and ensuring accurate transaction processing.

Responsibilities

  • Achieve monthly and annual individual sales goals while contributing to the boutique's collective target.
  • Organize and prioritize the selling floor to enhance the sales effort and customer experience.
  • Maintain the selling floor to meet visual merchandising standards, including straightening and replenishing items.
  • Process transactions accurately, including receipts and CRM files, and provide administrative support for after-sales service.
  • Comply with asset protection procedures and ensure all products are properly tagged and secured.
  • Provide high levels of customer service, including greeting clients and assisting with wrapping and packaging.

Requirements

  • Minimum of 2 years of experience in sales, preferably in a luxury environment.
  • Strong relationship development and communication skills.
  • Ability to multitask and work independently while collaborating with a team.
  • Strong organizational skills and open availability to meet business needs.
  • Ability to lift between 0-25 lbs. without assistance.

Nice-to-haves

  • Experience in a fast-paced retail environment.
  • Knowledge of luxury retail standards and practices.

Benefits

  • Competitive hourly wage ranging from $26.51 to $29.30.
  • Opportunities for professional development and growth within the company.
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