About the position
When you join the American Academy of Family Physicians (AAFP), you become at the center of transforming health care. You are on the leading edge of ensuring family doctors have what they need to adapt and you're part of a legacy that has been instrumental in improving and advocating for family medicine since 1947. Make an impact that matters. Be Team AAFP. The Sales Specialist is responsible for securing and maintaining non-dues revenue associated with a portfolio of B2B products. This role includes supporting product partnerships and vendor relationships, supporting business development efforts for both new and existing B2B products, and delivering prospecting initiatives to uncover new revenue opportunities. In addition, the Sales Specialist will proactively generate new business leads by cross-selling, upselling, and prospecting within the pipeline, and delivering qualified leads to team members. This role will serve as a central point of contact within the sales team, ensuring the timely and accurate fulfillment of partner deliverables across various programs. Collaborating closely with internal teams, this role will work with the B2B marketing counterpart to align deliverables with marketing initiatives, manage partner deliverables, and ensure timely communication of partner benefits and requirements. Furthermore, the Sales Specialist plays a crucial role in sales operational support and data management, utilizing CRM (Salesforce) and other database tools including HubSpot to maintain sales contacts and leads as well as enhance operational reporting, metrics tracking, and data management. These insights enable data-driven decision-making and contribute to the growth and success of B2B products. The Sales Specialist reports to the Senior Manager, Business Development, Strategic Engagements.
Responsibilities
- Secure and maintain non-dues revenue associated with a portfolio of B2B products.
- Support product partnerships and vendor relationships.
- Assist in business development efforts for new and existing B2B products.
- Deliver prospecting initiatives to uncover new revenue opportunities.
- Generate new business leads by cross-selling, upselling, and prospecting within the pipeline.
- Serve as a central point of contact within the sales team for partner deliverables.
- Collaborate with internal teams and B2B marketing to align deliverables with marketing initiatives.
- Manage partner deliverables and ensure timely communication of partner benefits and requirements.
- Utilize CRM (Salesforce) and other database tools to maintain sales contacts and leads.
- Enhance operational reporting, metrics tracking, and data management.
Requirements
- Bachelor's degree or equivalent work experience.
- Minimum of four years related work experience.
- Ability to work independently and effectively organize work.
- Ability to adjust quickly to changing priorities.
- Maintain accurate and timely data entry and detailed tracking of multiple deliverables.
- Ability to manage difficult customer/vendor situations and respond promptly to needs.
- Professional and highly collaborative attitude.
- Required experience with Salesforce or other CRM software.
- Intermediate level knowledge using Microsoft 365 Windows Suite.
