This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Boston Bioproductsposted 5 months ago
Full-time • Entry Level
Milford, MA
Professional, Scientific, and Technical Services
About the position
The Sales Operations Coordinator (SOC) at Boston BioProducts serves as a primary contact for inbound sales inquiries and is responsible for outbound lead generation. This role involves providing customer service to both new and existing customers, identifying up-sell and cross-sell opportunities, and supporting the overall commercial department. The SOC will work cross-functionally with various internal teams and is expected to work on-site at the Milford, MA headquarters.
Responsibilities
- Generate leads to create sales opportunities including prospect list building
- Coordinate with marketing, product management, and customer operations to execute campaigns
- Organize new leads within the CRM and monitor lead pipelines
- Engage inbound leads in a timely manner
- Create and send product and service quotations
- Represent Boston BioProducts at customer visits and conferences/events
- Support vendor setups at academic and biotech organizations
- Gain and maintain a strong understanding of products and services
- Travel as needed to conferences, meetings, and trade shows (10-15%)
Requirements
- High School diploma
- 1-2 years in Sales and/or Customer Service
- Associate's degree in a business-related discipline is a plus
- Strong communication and interpersonal skills
- Basic understanding of sales processes and customer relationship management (CRM) systems
- Organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
- Customer-focused mindset
Benefits
- Temp-to-hire opportunity
- Estimated salary range of $42.7K - $54K per year
