Boston Bioproducts - Milford, MA
posted about 2 months ago
Full-time - Entry Level
Milford, MA
Professional, Scientific, and Technical Services
About the position
The Sales Operations Coordinator (SOC) at Boston BioProducts serves as a primary contact for inbound sales inquiries and is responsible for outbound lead generation. This role involves providing customer service to both new and existing customers, identifying up-sell and cross-sell opportunities, and supporting the overall commercial department. The SOC will work cross-functionally with various internal teams and is expected to work on-site at the Milford, MA headquarters.
Responsibilities
- Generate leads to create sales opportunities including prospect list building
- Coordinate with marketing, product management, and customer operations to execute campaigns
- Organize new leads within the CRM and monitor lead pipelines
- Engage inbound leads in a timely manner
- Create and send product and service quotations
- Represent Boston BioProducts at customer visits and conferences/events
- Support vendor setups at academic and biotech organizations
- Gain and maintain a strong understanding of products and services
- Travel as needed to conferences, meetings, and trade shows (10-15%)
Requirements
- High School diploma
- 1-2 years in Sales and/or Customer Service
- Associate's degree in a business-related discipline is a plus
- Strong communication and interpersonal skills
- Basic understanding of sales processes and customer relationship management (CRM) systems
- Organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
- Customer-focused mindset
Benefits
- Temp-to-hire opportunity
- Estimated salary range of $42.7K - $54K per year
