Sales - Store Manager

Verizon Communications - West Point, MS

Full-time - Entry Level

West Point, MS

1,001-5,000 employees

Telecommunications

About the position

The Store Manager at Russell Cellular is responsible for leading retail sales operations, ensuring exceptional customer service, and driving sales performance. This role involves managing a team, facilitating training, and creating marketing strategies to enhance sales opportunities. The Store Manager plays a crucial role in fostering a positive work environment and achieving sales goals while providing the best wireless experience to customers.

Responsibilities

• Facilitating retail sales of cellular phones and wireless services to the general public
• Creating additional sales opportunities through creative marketing campaigns
• Continually increasing knowledge of telecommunications products and services
• Observing retail sales reps selling process, teaching best practices and ensuring delivery of top-tier customer service
• Seeking additional sales through creative marketing and community involvement
• Developing and monitoring action plans for the accomplishment of daily/month sales goals
• Preparing Wireless Specialist reviews with approval from the District Sales Manager
• Facilitating new hire sales training program and ensuring that all required elements are completed
• Pre-screening of job applicants and conducting all interviews
• Hiring of new employees with approval from the District Sales Manager
• Conducting disciplinary action plans as needed with approval from the District Sales Manager
• Managing shift scheduling

Requirements

• High School Diploma or GED
• Strong interpersonal, verbal, and communication skills; ability to build relationships and adapt to a diverse customer base is desired
• Motivation and an inner drive to learn, grow, and excel
• A knack for technology and the ability to learn wireless quickly
• Ability to work nights, weekends, and holidays as needed
• Outgoing, motivating, confident, positive team leader with an amazing ability to inspire others

Benefits

• Unlimited commissions based on performance
• Health, dental, vision, and life insurance
• Paid sick days and company holidays
• Employer matched 401K after 1 year
• Employee Assistance Programs
• Verizon Sales discounts, sales contests and incentives
• Opportunity for growth and advancement through training
• Flexible scheduling
• Community involvement opportunities