Sales Support Admin

$33,592 - $39,936/Yr

Mariner Finance - White Marsh, MD

Full-time - Entry Level

White Marsh, MD

Credit Intermediation and Related Activities

About the position

The Sales Support Admin plays a crucial role in assisting the Sales Support Manager with administrative tasks related to processing dealer files and coordinating dealer leads. This position is essential for maintaining the company's dealer files and ensuring efficient communication and documentation within the department and with other departments.

Responsibilities

• Prepares, maintains, and updates Dealer files for Central Approval Office, including preparation of documents for filing and follow-up efforts.
• Coordinates and processes Dealer packets submitted by Retail Sales Managers (RSMs).
• Distributes potential Dealer leads to the appropriate RSM.
• Obtains and compiles all relevant documents for Dealer packets to be processed.
• Fields phone calls from current and potential dealers; records any necessary information.
• Processes and logs dealer information necessary for reporting.
• Assists with training, troubleshooting, and testing underwriting systems used by dealers for the Central Approval Office (CAO).
• Coordinates specific work tasks with department staff to ensure the smooth and efficient flow of information.
• May perform additional functions depending on market demand and staffing to provide consistent quality customer service.

Requirements

• High school diploma or equivalent.
• Minimum of one (1) year experience in an office setting.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Ability to multitask and assist with projects simultaneously.

Nice-to-haves

• Bachelor's degree.

Benefits

• Health Insurance - Health Savings Account (HSA) with employer contributions if enrolled in a qualifying plan.
• Flexible Spending Account (FSA) and Dependent Care FSA.
• Vision Insurance.
• Dental Insurance.
• Company-paid Basic Life, Long-Term Disability, and AD&D Insurance.
• Voluntary worksite benefits including Accident, Critical Illness, Hospital Indemnity, Short-Term Disability, Supplemental Life, and Supplemental AD&D Insurance.
• 401(k) and Company Matching Contributions.
• Paid Time Off - full-time employees may accrue a minimum of 120 hours per year.
• 11 Paid Holidays.
• FMLA.
• Employee Assistance Program (EAP).
• Paid Parental Leave.
• Referral Incentives.
• Education Assistance Program.
• Complimentary FIMC Membership Plan.
• Access to industry-specific training programs.