Sales Support Coordinator

Corteva - Tipton, IN

Full-time - Entry Level

Tipton, IN

Chemical Manufacturing

About the position

The Sales Support Coordinator at Corteva Agriscience will act as a liaison for supply chain and logistics activities, providing administrative support to sales providers, dealers, and field sales personnel. This role involves diagnosing needs, responding to inquiries, and serving as a subject matter expert in sales programs and processes to support the success of the sales provider's business and achieve commercial goals.

Responsibilities

• Serve as the liaison for all supply chain and logistic activities related to sales providers and field sales personnel.
• Make business decisions regarding inventory movements and logistics situations impacting the company financially.
• Provide high-level customer service on product supply support to assigned Sales Providers.
• Act as the single point of contact for all assigned Sales Providers.
• Communicate proactively with the field sales team on various topics and integrate changes effectively.
• Coach Sales Reps to drive desired behaviors using a business mindset.
• Handle tasks related to agency commission and year-end settlements, ensuring proper documentation.
• Respond to and resolve questions regarding program processing and credit customer service inquiries.
• Evaluate Sales Providers' needs through effective questioning and problem resolution skills.
• Support teammates to ensure high performance across the Sales Area and Commercial Unit team.
• Maintain detailed knowledge of all sales programs to ensure timely customer service.
• Work with internal teammates to enhance performance across the Supply Chain Team.

Requirements

• Bachelor's degree in Business preferred, or an Associate's degree in business or related field with relevant experience.
• 2-3 years of experience in agriculture, Supply Chain and Logistics, and/or customer service with leadership skills.
• Ability to learn specific product knowledge related to sales support.
• Strong communication skills, including telephone, email, and presentation skills.
• Strong computational skills with experience in Excel, Word, PowerPoint, and SAP.
• Demonstrated ability to communicate with diverse groups and solve problems in a self-managed work environment.
• Outstanding customer service skills.
• Ability to recognize process improvement opportunities and implement changes.

Benefits

• Numerous development opportunities offered to build skills.
• Health benefits for employees and their families on the first day of employment.
• Four weeks of paid time off and two weeks of well-being pay per year, plus paid holidays.
• Excellent parental leave including a minimum of 16 weeks for both mothers and fathers.
• Competitive retirement savings plan and tuition reimbursement program.