Sales Support Representative

$38,500 - $50,000/Yr

Vndr - McAllen, TX

Full-time - Entry Level

McAllen, TX

About the position

The Sales Support Representative plays a crucial role in supporting the sales department by handling customer inquiries, processing orders, and ensuring customer satisfaction. This position is ideal for goal-oriented individuals looking to contribute to a growing start-up in the industry, with opportunities for commissions based on performance.

Responsibilities

• Respond to customer inquiries via phone, email, and in-person
• Process sales orders accurately and efficiently
• Provide product information and pricing to customers
• Assist the sales team with administrative tasks
• Analyze sales data and prepare reports for management
• Collaborate with various departments to ensure customer needs are met

Requirements

• Excellent communication skills with the ability to interact professionally with customers
• Strong phone etiquette and customer service skills
• Proficiency in English; multilingual abilities are a plus
• Prior experience in a call center or sales support role is preferred
• Ability to analyze data and make informed decisions
• Proficient in Microsoft Office and Google Suite applications
• Bilingual proficiency is advantageous for this role

Benefits

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance