Sales Support Specialist I

$47,840 - $52,000/Yr

Pacific Seafood Of Washington - Coupeville, WA

Full-time - Entry Level

Coupeville, WA

About the position

The Sales Support Specialist I at Pacific Seafood is responsible for maximizing company revenue through exceptional customer support and logistics management. This role serves as a vital link between customers and production management, ensuring timely order shipments and high customer satisfaction. The specialist will also identify shipping alternatives to enhance efficiency and effectiveness while achieving sales and logistics goals set by the sales manager.

Responsibilities

• Project and apply The Pacific Group Diamond Philosophy (Productivity, Quality, Excellence, and teamwork) and promote teamwork.
• Manage assigned accounts and assist in the day-to-day operations of the sales force and all customers.
• Increase sales through regular contact with the existing customer base.
• Identify customer needs and meet product/shipping requirements.
• Ensure customer satisfaction with outstanding customer service and establish creative solutions to customer issues.
• Facilitate positive and productive business relationships.
• Understand budget and forecast revenue goals.
• Understand sales volumes and logistic options.
• Facilitate daily order shipments.
• Meet and work to exceed sales quotas.
• Participate in miscellaneous projects, including promotional items and marketing materials.
• Communicate inventory, sales, and packaging strategies to team members.
• Answer phones and clear orders as needed.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED
• Valid driver's license
• Ability to travel up to 15% of the time.

Nice-to-haves

• Associate degree (A.A.) or equivalent from an accredited college or university in culinary arts, aquaculture, or business degree.

Benefits

• Health insurance benefits options, including medical, prescription, vision, dental, basic group life and short-term disability
• Flexible spending accounts for health flex and dependent care expenses
• 401(k) retirement plan options with generous annual company profit sharing match
• Paid time-off for all regular FT team members to include sick days, paid holidays, vacation, and personal time
• Employee assistance program providing confidential professional counseling, financial and legal assistance at no charge to team members and immediate family members
• Product purchase program