United States Postal Service - Ely, NV

posted about 1 month ago

Full-time - Entry Level
Ely, NV
Postal Service

About the position

The Sales, Services/Distribution Associate position at the United States Postal Service involves performing distribution and a variety of sales and customer support services for postal products. The role requires maintaining effective public relations with customers and a general familiarity with postal laws, regulations, and procedures. This position is essential for ensuring customer satisfaction and efficient service delivery in a retail postal environment.

Responsibilities

  • Perform sales and customer services at a retail window, including selling stamps and other retail products.
  • Provide sales and customer service support by greeting customers and explaining store layout.
  • Offer assistance in product selection and promote products based on customer needs.
  • Handle and process customer purchases and returns using a point of sale system.
  • Maintain the appearance of the retail lobby and ensure displays are presentable.
  • Conduct product inventories and account for items on display.
  • Verify presort and bulk mailings and compute mailers' credit balances.
  • Check and set postage meters and rent post office boxes.
  • Distribute incoming and outgoing mail based on established distribution schemes.
  • Perform passport duties as assigned, including verification of identification and application completeness.

Requirements

  • Ability to work cooperatively and interact positively with customers and co-workers.
  • Ability to communicate orally and express ideas clearly.
  • Ability to perform basic mathematical computations.
  • Ability to work independently and organize time effectively.
  • Ability to reference, comprehend, and use information from various sources.
  • Demonstrating conscientiousness and initiative in work assignments.
  • Ability to safely perform the duties common to the position.

Nice-to-haves

  • Experience in retail or customer service environments.
  • Familiarity with postal laws and regulations.

Benefits

  • Health insurance coverage
  • Paid holidays
  • 401k retirement savings plan
  • Paid time off
  • Employee discounts
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